Items where Author is "AFRIST KURNIAWAN, 040610617"
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Thesis
AFRIST KURNIAWAN, 040610617 (2014) PENGARUH CUSTOMER VALUE TERHADAP CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY MELALUI SWITCHING COST SEBAGAI VARIABEL MODERASI PADA PELANGGAN BLACKBERRY DI SURABAYA. Skripsi thesis, UNIVERSITAS AIRLANGGA.