Items where Author is "ARFAMINA"
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Thesis
ARFAMINA (2005) DOKUMEN PASASI PT. MERPATI NUSANTARA AIRLINE (Studi Deskriptif tentang Penanganan Refund Tiket yang Diberikan OJeh Ticketing Staff di PT. Merpati Nussntara Airline Kantor Kota Surabaya). Other thesis, UNIVERSITAS AIRLANGGA.