Items where Author is "ARITHEA AYU AMRITHA, 040912295"
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Thesis
ARITHEA AYU AMRITHA, 040912295 (2014) PENINGKATAN KUALITAS JASA BERDASARKAN VOICE OF CUSTOMER DAN PENYUSUNAN METODE SERVICE BLUEPRINT PADA PT GARUDA INDONESIA (PERSERO) Tbk., CENGKARENG. Skripsi thesis, UNIVERSITAS AIRLANGGA.