Items where Author is "CHRISTINE NATALIA, 100911016"
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CHRISTINE NATALIA, 100911016 (2013) ANALISIS PENYEBAB PENURUNAN KUNJUNGAN PASIEN DI INSTALASI RAWAT JALAN RUMAH SAKIT USADA SIDOARJO BERDASARKAN MODEL SERVICE QUALITY GAPS. Skripsi thesis, UNIVERSITAS AIRLANGGA.