Items where Author is "Chatarina Dian Indriani, 040123667 E"
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Thesis
Chatarina Dian Indriani, 040123667 E (2005) ANALISIS PENGARUH KEPUASAN ATAS SERVICE RECOVERY TERHADAP LOYALITAS PELANGGAN KARTU HALO PADA TELKOMSEL SURABAYA. Skripsi thesis, UNIVERSITAS AIRLANGGA.