Items where Author is "DELTAVIA SUKMANTO, 119410019"
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DELTAVIA SUKMANTO, 119410019 (2001) PERBEDAAN LOYALITAS KONSUMEN DITINJAU DARI KETERLIBATAX KOGNITIF(COGNITWE INVOLVEMENT) DAN KETERLIBATAN AFEKTIF (AFFECTIVE INVOLVEMENT). Skripsi thesis, Universitas Airlangga.