Items where Author is "Dyah Kurniawati, 090114353 M"
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Thesis
Dyah Kurniawati, 090114353 M (2004) ANALISIS PENGARUH LINGKUNGAN FISIK MELALUI PERSEPSI WAKTU TUNGGU TERHADAP KEPUASAN NASABAH: (Kasus Antrian pada Teller Bank BNI 1946 Cabang Madiun). Thesis thesis, UNIVERSITAS AIRLANGGA.