Items where Author is "ERNA SETIJANINGRUM, 090970602"
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ERNA SETIJANINGRUM, 090970602 (2016) KOMPETENSI SOFT SKILL APARAT PADA PELAYANAN ADMINISTRASI TERPADU KECAMATAN (PATEN)DALAM PERSPEKTIF NEW PUBLIC SERVICE DI SURABAYA. Disertasi thesis, UNIVERSITAS AIRLANGGA.