Items where Author is "ERZILIA P. WIANDHANI"
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ERZILIA P. WIANDHANI (2005) EFEKTIFITAS GARUDA FREQUENT FLYER DALAM MENINGKATKAN LOYAL CUSTOMER (Studi Deskriptif Tentang Efektifitas Gff pada Garuda Indonesia Branch Office Surabaya untuk Meningkatkan Loyalitas Customer). Tugas Akhir D3 thesis, Universitas Airlangga.

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