Items where Author is "ESTER MARIANA"
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Thesis
ESTER MARIANA (2019) ANALISIS PERCEIVED HEALTH CARE QUALITY DAN CUSTOMER VOICE TERHADAP KEPUASAN DAN LOYALITAS SEBAGAI UPAYA PENINGKATAN ADMISI RAWAT INAP RUMAH SAKIT (Studi Di Rumah Sakit Muji Rahayu Surabaya. Thesis thesis, Universitas Airlangga.