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Dyah Puspitasari Srirahayu, DYAH and Esti Putri Anugrah, ESTI (2021) Influence of Satisfaction and Loyalty on Net Promoter Score (NPS) in Academic Libraries in Indonesia. Library Management. ISSN 0143-5124
Dyah Puspitasari Srirahayu, DYAH and DESSY, HARISANTY and Esti Putri Anugrah, ESTI (2021) Library Perception in Digital Native Generation. Library Philosophy and Practice (e-journal). ISSN 1522-0222
Dyah Puspitasari Srirahayu, DYAH and Esti Putri Anugrah, ESTI (2019) The Interpretation of OPAC service in the Library of Universitas Airlangga. The Interpretation of OPAC service in the Library of Universitas Airlangga. ISSN 1522-0222