Items where Author is "HAERANI"
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Thesis
HAERANI (2004) STUDI DISKRIPTIF TENTANG EFEKTIFITAS PELAYANAN JASA EKSPOR DI DEPT. CUSTOMER SERVICE PADA PT. BRISTAR MITRA CARGO (PT. BMC) SURABAVA. Tugas Akhir D3 thesis, Universitas Airlangga.