Items where Author is "HERI SUGENG WIDODO"
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Thesis
HERI SUGENG WIDODO (2006) ANALISIS PENINGKATAN MUTU PELAYANAN DENGAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) DI RUANG RAWAT INAP RUMAH SAKIT ISLAM DARUS SYIFA� SURABAYA. Thesis thesis, UNIVERSITAS AIRLANGGA.