Items where Author is "IKA SILVI NOVITA, 040013452 E"
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IKA SILVI NOVITA, 040013452 E (2005) PENGARUH REWARD PROGRAM TERHADAP KESETIAAN ANGGOTA GOLDPASSPORT MEMBERSHIP CARD HYATT REGENCY HOTEL SURABAYA. Skripsi thesis, UNIVERSITAS AIRLANGGA.