Items where Author is "IRENE YULIANA, 049611208 I E"
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Thesis
IRENE YULIANA, 049611208 I E (2003) ANALISIS PENGARVH KEPUASAN PELANGGAN ATAS ATRIBUT-ATRIBUT SERVICE RECOVERY TERHADAP NIAT PEMBELIAN ULANG DI McDONALD'S CABANG RAYA DARMO SURABAYA. Skripsi thesis, UNIVERSITAS AIRLANGGA.