Items where Author is "KARINA AILEEN, 151410813047"
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KARINA AILEEN, 151410813047 (2017) PENERAPAN PROGRAM CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PT. PLN (PERSERO) DISTRIBUSI JAWA TIMUR SEBAGAI EVALUASI KINERJA PERUSAHAAN. Tugas Akhir D3 thesis, Universitas Airlangga.