Items where Author is "LUSIANA, 049715587"
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Thesis
LUSIANA, 049715587 (2003) ANALISIS PERBANDINGAN PERSEPSI DAN HARAPAN KONSUMEN ATAS SERVICE DELIVERY LBB "PHI-BETA GROUP" DI SURABAYA (STUDI PADA SISWA KELAS 2 SMU). Skripsi thesis, Universitas Airlangga.