Items where Author is "Leny Yulyaningsih, 071511133002"
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Leny Yulyaningsih, 071511133002 (2019) KUALITAS PELAYANAN PROGRAM LAPO BRA (LAYANAN POJOK BRAILLE) DALAM PERSPEKTIF MODEL COSES (CUSTOMERORIENTED SERVICE-ENHANCEMENT SYSTEM) DI DINAS PERPUSTAKAAN UMUM DAN ARSIP DAERAH KOTA MALANG. Skripsi thesis, UNIVERSITAS AIRLANGGA.