Items where Author is "MONICA PUTRI DWI CIPTA ANWAR, 151611413018"
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MONICA PUTRI DWI CIPTA ANWAR, 151611413018 (2019) PENANGANAN KELUHAN DI PT. GARUDA INDONESIA (Studi Deskriptif tentang Penanganan Keluhan Konsumen dalam Reservasi di PT. Garuda Indonesia Branch Office Surabaya). Tugas Akhir D3 thesis, Universitas Airlangga.