Items where Author is "NATALIA PIPIT ANGGRAINI, 070317027"
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Thesis
NATALIA PIPIT ANGGRAINI, 070317027 (2008) PENGARUH DIMENSI KUALITAS LAYANAN TANGIBLE, RELIABILITY, RESPONSIVENEES, ASSURANCE, EMPATHY TERHADAP KEPUASAN PENGGUNA PERPUSTAKAAN PADA BADAN PERPUSTAKAAN PROPINSI JAWA TIMUR. Skripsi thesis, UNIVERSITAS AIRLANGGA.