Items where Author is "NURUL AULIA DEWI HASAN, 101511133075"
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Thesis
NURUL AULIA DEWI HASAN, 101511133075 (2019) ANALISIS GAP EXPECTED SERVICE DAN PERCEIVED SERVICE DENGAN METODE QUALITY GAP (Studi di Instalasi Gawat Darurat Rumah Sakit Islam Surabaya). Skripsi thesis, Universitas Airlangga.