Items where Author is "NUR AFIFAH, 090970356"
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Thesis
NUR AFIFAH, 090970356 (2013) PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN NASABAH, KOMITMEN AFEKTIF, KOMITMEN NORMATIF, KOMITMEN KONTINUAN SERTA LOYALITAS NASABAH DEBITUR PT. BANK KALBAR DI KALIMANTAN BARAT. Disertasi thesis, UNIVERSITAS AIRLANGGA.