Items where Author is "NUR ANISAH, 090515616M"
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Thesis
NUR ANISAH, 090515616M (2008) PENGARUH KETERLIBATAN, PARTISIPASI DAN PERSEPSI KUALITAS LAYANAN TERHADAP KEPUASAN DAN LOYALITAS FRANCHISEE KTBR. Thesis thesis, Universitas Airlangga.