Items where Author is "PUPUT HERMANTI, 101411123009"
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Thesis
PUPUT HERMANTI, 101411123009 (2017) ANALISIS KEPUASAN PELANGGAN BERDASARKAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) MENGGUNAKAN DIMENSI KUALITAS JASA EVANS DAN LINDSAY (Studi di Poli Umum dan Spesialis Rumah Sakit Jiwa Menur Surabaya). Skripsi thesis, Universitas Airlangga.