Items where Author is "PUTRI ADISTIARA PRIANI, 041112313"
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Thesis
PUTRI ADISTIARA PRIANI, 041112313 (2016) INTEGRASI DIMENSI SERVICE QUALITY FOR HEALTCARE, REFINED KANO'S MODEL DAN IMPORTANCE-SATISFACTION MODEL (I-S MODEL) KEDALAM QUALITY FUNCTION DEPLOYMENT (QFD) UNTUK PERANCANGAN PERBAIKAN KUALITAS LAYANAN PADA INSTANSI RAWAT INAP RUMAH SAKIT HUSADA UTAMA SURABAYA. Skripsi thesis, UNIVERSITAS AIRLANGGA.