Items where Author is "Paudeno Palega"
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Thesis
Paudeno Palega (2015) Analisis Kualitas Layanan Mcdonald’s Cabang Basuki Rahmat Surabaya Menggunakan Dimensi Service Blueprint Dan Usulan Perbaikan Menggunakan Metode Quality Function Deployment. Skripsi thesis, UNIVERSITAS AIRLANGGA.