Items where Author is "Pratiwi Yulisnsari, -"
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Thesis
Pratiwi Yulisnsari, - (2017) PENGEMBANGAN MODEL LOYALITAS JASA PELAYANAN KEPERAWATAN BERDASARKAN THEORY OF SERVQUAL DAN AMEIRICAN CUSTOMER SATISFACTION INDEX (ACSI). Thesis thesis, UNIVERSITAS AIRLANGGA.