Items where Author is "R. ONTY FRIANANDA, 040214439 E"
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Thesis
R. ONTY FRIANANDA, 040214439 E (2009) PENGARUH KEPUASAN, KOMITMEN AFEKTIF DAN PROGRAM LOYALITAS TERHADAP RETENSI NASABAH KARTU KREDIT CITIBANK DI SURABAYA. Skripsi thesis, UNIVERSITAS AIRLANGGA.