Items where Author is "RATNA HAYATI, 040016920"
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Thesis
RATNA HAYATI, 040016920 (2004) PENGARUH EFEKTIVITAS KOMUNIKASI DAN KUALITAS LAYANAN TERHADAP RELATIONSHIP COMMITMENT MELALUI KEPERCAYAAN (TRUST) PASIEN PADA KLINIK ONKOLOGI SURABAYA. Skripsi thesis, UNIVERSITAS AIRLANGGA.