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RIA CHANDRA KARTIKA, 101414453004 (2016) PENGARUH PATIENT SAFETY CULTURE, ORGANIZATIONAL COMMUNICATION CLIMATE, DAN TASK COMPLEXITY TERHADAP INSIDEN KESELAMATAN PASIEN (Studi di RSI A Yani Surabaya dan RSI Jemursari Surabaya). Thesis thesis, Universitas Airlangga.