Book Section

Rindri Andewi Gati and Antun Mardiyanta and Erna Setijaningrum (2017) Enhancing the Ease of Doing Business in Surabaya Through One Stop Shop (OSS) Licensing Service. In: Proceeding International Conference Toward Open Government Fiding The Whole-Government Approach/Proceeding IAPA (lndonesian Association For Public Administration). Faculty of Social and Political Science, Universitas Airlangga, Surabaya, pp. 186-192. ISBN 978-602-18461-5-5