Items where Author is "Rizka Ayu Octovia, 110010395"
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Thesis
Rizka Ayu Octovia, 110010395 (2005) ANALISA KEPUASAN KONSUMEN TERHADAP KUALITAS LAYANAN BANK X CABANG MOJOKERTO DENGAN PENDEKATAN METODEB SERVQUAL. Skripsi thesis, UNIVERSITAS AIRLANGGA.