Items where Author is "SARI, NILA KARISMHA, NM. 040214499 E"
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Thesis
SARI, NILA KARISMHA, NM. 040214499 E (2007) PERANCANGAN PENGIRIMAN WO (WORK ORDER) PELAYANAN GANGGUAN TELEPON MELALUI SMS (SHORT MESSAGE SERVICE) UNTUK MENINGKATKAN PENDAPATAN PADA PT. TELKOM SBB (SURABAYA BARAT). Skripsi thesis, UNIVERSITAS AIRLANGGA.