Items where Author is "SHAHNAZ NATASHA INTANI, 151411413016"
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SHAHNAZ NATASHA INTANI, 151411413016 (2017) SISTEM PENANGANAN KELUHAN TAMU (Study Deskriptif tentang Jenis dan Cara Penanganan Keluhan Tamu di Inna Simpang Surabaya). Fakultas Vokasi, Universitas Airlangga. (Unpublished)