Items where Author is "SHORRAIDA KREISNA WIYANTI, 071310213073"
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Thesis
SHORRAIDA KREISNA WIYANTI, 071310213073 (2016) STANDART OPERATION PROCEDURE PELAYANAN PERUSAHAAN TRANSPORTASI “Studi Deskriptif Mengenai Implementasi Standart Operation Procedure dalam Pelayanan Petugas Customer Service Stasiun Surabaya Gubeng”. Tugas Akhir D3 thesis, Universitas Airlangga.