Items where Author is "Sazha Renata Mamangkey, -"
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Article
Sazha Renata Mamangkey, - and Iwan Wahyu Widayat, - Dinamika Service Encounter Teman Tuli Sebagai Frontliner Di Industri Food And Beverages. Repository Universitas Airlangga. pp. 1-16. (Unpublished)