Items where Author is "Shella Dwi Marita, 151611113056"
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Thesis
Shella Dwi Marita, 151611113056 (2019) PROFESIONALISME GUEST RELATION OFFICER DALAM MEMBERIKAN PELAYANAN KEPADA TAMU MEMBER DI HOTEL NOVOTEL SAMATOR SURABAYA TIMUR. Tugas Akhir D3 thesis, Universitas Airlangga.