Items where Author is "TUTI AGUSTINA"
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Thesis
TUTI AGUSTINA (2002) PENANGANAN KELUHAN TAMU OLEH GUEST SERVICE OFFICER DI VILLA CIPUTRA GOLF SURABAYA. Tugas Akhir D3 thesis, Universitas Airlangga.
TUTI AGUSTINA (2002) PENANGANAN KELUHAN TAMU OLEH GUEST SERVICE OFFICER DI VILLA CIPUTRA GOLF SURABAYA. Tugas Akhir D3 thesis, Universitas Airlangga.