Items where Author is "VICKY DWI WULANDARI, 101611123035"
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Thesis
VICKY DWI WULANDARI, 101611123035 (2019) ANALISIS KEPUASAN PELANGGAN BERDASARKAN DIMENSI KEY QUALITY CHARACTERISTICS ASSESSMENT FOR HOSPITALS SCALE DENGAN METODE POTENTIAL GAIN IN CUSTOMER VALUE (Studi di Instalasi Farmasi Rumah Sakit Umum Haji Surabaya). Skripsi thesis, Universitas Airlangga.