Items where Author is "WULAN PEBRUARINI"
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Thesis
WULAN PEBRUARINI (2003) PENERAPAN STANDART OPERASIONAL PROSEDUR BAGI PRAMUSAJI DALAM UPAYA MENINGKATKAN PELAYANAN DI PALAPA COFFEE SHOP HOTEL INNA SIMPANG SURABAYA. Skripsi thesis, Universitas Airlangga.