Items where Author is "YANU PANDU TILAWA"
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Thesis
YANU PANDU TILAWA (2015) Pelayanan Customer Service Terhadap Tingkat Kepuasan Nasabah PT. Bank Rakyat Indonesia (Persero) Tbk. Kantor Cabang Kusuma Bangsa Surabaya. Tugas Akhir D3 thesis, UNIVERSITAS AIRLANGGA.