Items where Author is "YOVI PRIHANANTA OKTAWARDANA, 049715596"
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Thesis
YOVI PRIHANANTA OKTAWARDANA, 049715596 (2003) PENGARUH NILAI PELANGGAN TERHADAP LOYALITAS PELANGGAN PADA TOKO BUKU MANYAR JAYA SURABAYA. Skripsi thesis, Universitas Airlangga.