Items where Author is "Yuliana Clarita Debora Simanjuntak"
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Thesis
Yuliana Clarita Debora Simanjuntak (2019) Peran Guest Relation Officer (Gro) Dalam Memberikan Pelayanan Prima Dalam Proses In Room Check-In (Ici) Hotel Shangri-La Surabaya. Tugas Akhir D3 thesis, UNIVERSITAS AIRLANGGA.