Erna Setijaningrum (2015) Development "Soft Skill Competency" For The Officials In The Sub-District of lmplementing Paten To Increase Service Quality In Surabaya. In: lnternational Conference On Democracy and Accountability; Stregthening Democratic accountability for Creating Good Governance (ICODA 2015). Faculty of Social and Political Science, Universitas Airlangga, Surabaya, pp. 282-288. ISBN 978-602-18461-3-1

Falih Suaedi (2015) INNOVATIVE LEADERSHIP AND POLICY CHANGE: Pelajaran dari Pemerintah Kota Surabaya, Jawa Timur. In: Proceedings 9th International Conference On Malaysia-Indonesia Relation, 2015 (PAHMI 9) Faculty of Social Science Yogyakarta State University. Universitas Negeri Yogyakarta, Yogyakarta, pp. 1-11. ISBN 978-602-72352-3-6

Erna Setijaningrum (2015) Community Capacity Building ln Surabaya Through The Program BLC (Broadband Learning Center). In: Proceedings 9th International Conference On Malaysia-Indonesia Relation, 2015 (PAHMI 9); "Harmony ln Derrersity : Building Arean Community 2015". Faculty of Social Sciences, Yogyakarta State University, and Faculty of Arts and Social Sciences, University of Malaya, Yogyakarta, pp. 1-16. ISBN 978-602-72352-3-6

Falih Suaedi, - (2015) Mengembangkan Kompetensi Sumber Daya Manusia Untuk Meningkatkan Kualitas Pelayanan Kesehatan Masyarakat Miskin Perkotaan: Studi di Puskesmas Kota Surabaya. In: Unima IAPA International Seminar & Annual Conference 2015. UNIMA TONDANO, MANADO, pp. 215-223. ISBN 978-602-73770-1-1