Erna Setijaningrum and Fierda Nurany (2017) Pseudo Participation?: Conflict Resolution for the Relocation of Bloater Sellers in the City of Surabaya. In: the Proceeding of 2nd International Conference on Sociology Education UPI ICSE 2017; Social Dynamic : Culture, Politics And Education. SCITERPRESS - Science And Technology Publication, Lda. All Rights Reserved, pp. 269-279. ISBN ISBN: 978-989-758-316-2; ISSN : 2184-2728

Rindri Andewi Gati and Antun Mardiyanta and Erna Setijaningrum (2017) Enhancing the Ease of Doing Business in Surabaya Through One Stop Shop (OSS) Licensing Service. In: Proceeding International Conference Toward Open Government Fiding The Whole-Government Approach/Proceeding IAPA (lndonesian Association For Public Administration). Faculty of Social and Political Science, Universitas Airlangga, Surabaya, pp. 186-192. ISBN 978-602-18461-5-5

Erna Setijaningrum and Aris Armuninggar and Hario Megatsari (2017) Care Service For The Elderly Community : Service Quality "Santun Lansia" in the Public Health Center. In: Proceeding International Conference Toward Open Government Fiding The Whole-Government Approach/Proceeding IAPA (lndonesian Association For Public Administration). Faculty of Social and Political Science, Universitas Airlangga, Surabaya, pp. 355-359. ISBN 978-602-18461-5-5

RINDRI ANDEWI GATI, - and Antun Mardiyanta, - and Erna Setijaningrum, - (2017) Enhancing the Ease of Doing Business in Surabaya Through One Stop Shop (OSS) Licensing Service. In: Proceeding International Conference Toward Open Government: Finding The Whole – Government Approach. The Faculty Of Social And Political Science Universitas Airlangga, Surabaya, pp. 186-192. ISBN 978–602–18461–5-5

Antun Mardiyanta, - and FARIS WIDIYATMOKO, - and ALLEN PRANATA PUTRA, - (2017) Dynamics of Actors and Institutions in the Formulation of Transportation Policy Based on Information Technology in East Java. In: In Proceedings of the International Post-Graduate Conference on Media and Communication (IPCOMC 2017). Science and Technology Publications, Lda, pp. 200-206. ISBN 978–989–758–337-7

Falih Suaedi, - and Genut Wahyu Widiono, - (2017) Community Empowerment through Digital Maternal and Neonatal Care Services in Indonesia. In: Proceedings of the 2nd International Conference on Sociology Education (ICSE 2017). Science and Technology Publications, pp. 362-366. ISBN 978-989-758-316-2

Dimas Agung Trisliatanto, - and Falih Suaedi, - and Fahmi Muhammad Az-Zuhri, - and Teguh Prasetyo, - and Rizka Pranatasari, - (2017) The Competency Development Model Based On Performance. In: 1st International Conference Postgraduate School Universitas Airlangga: Implementation of Climate Change Agreement to Meet Sustainable Development Goals (ICPSUAS 2017). Atlantis Press.