Erna Setijaningrum (2019) Extra Role Behaviour of the Apparatus in the Efforts to provide Better Service to the Elderly : a Study of the Innovation of "Santun Lansia" Program in Indonesia. In: 7th International Conference on Public Policy and Social Sciences "Embracing Neo-Technology Through the Lens of Social Sciences". Faculty of Administration Science & Policy Studies Universiti Teknologi MARA, UITM, Shah Alam, Malaysia. ISBN eISBN: 978-967-2355-02-1

Dimas Agung Trisliatanto, - and Cholichul Hadi, - and Sri Iswati, - and Falih Suaedi, - and Andre Fahreza, - (2019) The Problematic and Urgency About Scientific Research of Knowledge Development in Indonesia. In: Proceedings of the 1st International Conference on Business, Law And Pedagogy, ICBLP 2019. European Alliance for Innovation, pp. 1-13. ISBN 978-163-190-199-7

Falih Suaedi, - and Sri Juni Woro Astuti, - (2019) The Effectiveness of Public Sector Innovation in Improving Local Competitiveness (Studies in Surabaya Singgle Window: Innovations for Business License Services). In: Proceedings of the 1st International Conference on Business, Law And Pedagogy, ICBLP 2019. European Alliance for Innovation, pp. 1-15. ISBN 978-163-190-199-7

Erna Setijaningrum (2019) Capacity Building for Women With Disability Children. In: 5th lnternational Conference on Contemporary Social and Political Affairs (ICOCSPA 2019) "Transformation of Nation State and Global Society on Gender Equality and Social lnclusion "Equality and Social lnclusion". Faculty of Social and Political Science, Universitas Airlangga, Surabaya, pp. 365-366. ISBN 978-602-18461-8-6

Antun Mardiyanta, - (2019) Innovation for Better Public Services: Lessons from The Regency of Bondowoso and The Regency of Barru. In: 7th International Conference on Public Policy and Social Sciences - ICoPS. Faculty of Administrative Science & Policy Studies, Universiti Teknologi MARA, pp. 104-109.

Sulikah Asmorowati, - and Erna Setijaningrum, - and Falih Suaedi, - and Yuniasih Fatma Dewi, - (2019) Smart Governance in Public Financial Management: A Study of Government Resources Management System (GRMS) in the City of Surabaya. In: Prosiding : IAPA Proceedings Conference. Indonesian Association of Public Administration, pp. 1-25.