Tanti Handriana and Praptini Yulianti and Masmira Kurniawati (2020) Exploration of pilgrimage tourism in Indonesia. Journal of Islamic Marketing, 11 (3). pp. 783-795. ISSN 1759-0833

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Abstract

Purpose This study aims to extract information and analyze the antecedents of Muslims following pilgrimage tours. Data from the Central Bureau of Statistics Indonesia shows that 87.18 per cent of the total population of Indonesia are Muslims. In addition to running the ruling of Islam and the pillars of Faith, Muslims also maintain the religious tourism. The form of religious tourism which is widely followed by the Muslims of Indonesia is to follow a pilgrimage to the tomb of the wali (Guardian), both wali limo and wali songo. Design/methodology/approach This study used a qualitative approach. Data collection was done using in-depth interviews of Muslims in Indonesia who had already attended pilgrimages to wali limo and/or wali songo. Findings The tourists are satisfied and have an intention to revisit the destination, and the interest of the community to follow religious tours is very large, as well as the opportunities to do business in this sector are still wide open. Various motives and benefits of following religious tours, as well as suggestions for improvements for religious tourism destination managers, as well as advice for the government were uncovered. Thus, the results of this study are expected to provide a theoretical contribution related to marketing management in religious tourism and a practical contribution for the managers of religious tourism. Research limitations/implications Further research can be done with a quantitative approach, as well as comparative studies between pilgrimages in Indonesia (developing countries) and pilgrimages in other developing countries or in developed countries can also be conducted. Practical implications For marketing practitioners, the results of this study can be used as a consideration to continue to improve services in the field of religious tourism in the country, given the potential for development is very large. Social implications There is a contribution from this study to the development of marketing science, particularly related to marketing management on religious tourism services. Originality/value This study offers new insight regarding factors influencing Muslims pilgrimage tourism in Indonesia.

Item Type:	Article
Uncontrolled Keywords:	Satisfaction, Pilgrimage, In-depth interview, Religious tourism, Intention to revisit, Wali limo, Wali songo
Subjects:	G Geography. Anthropology. Recreation > G Geography (General) > G154.9-155.8 Travel and state. Tourism H Social Sciences H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management
Divisions:	04. Fakultas Ekonomi dan Bisnis > Manajemen
Creators:	Creators NIM Tanti Handriana NIDN0018056905 Praptini Yulianti NIDN0019075806 Masmira Kurniawati NIDN0025037507
Depositing User:	Tn Sugeng Riyanto
Date Deposited:	16 Dec 2020 03:55
Last Modified:	16 Dec 2020 03:55
URI:	http://repository.unair.ac.id/id/eprint/101441
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