Sih Murwani (2015) Pengaruh Personal Value, Kompetensi Dan Altruisme Terhadap Peningkatan Kinerja Perawat Di Rumah Sakit Kristen Mojowarno. Thesis thesis, UNIVERSITAS AIRLANGGA.

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Abstract

Hospital as health service institution have to can give certifiable service to consumer as user of service, both to patient and his or her family. Every employee of hospital, both medic and non medic staff in giving service have to can show friendly attitude, polite, listen carefully in realizing service which quickly and precisely and also ready to assist whosoever without doing to discrimination. Mojowarno Christian Hospital (RSKM) as one of the health service provider institution, also try tired realizing of exellence service as according to its vision and mission that is: Becoming trustworthy Hospital as love form to God and human being. Its form is quality of excellence service in hospital in general is not quit from human resource performance (employee) had by institute. Performance of employee besides influenced by organizational factors but also influenced by personals factor like Personal Values, competencies, and altruism attitude. This research aim to study influence of Personal Value, competencies and altruism toward employee performance in RSKM Jombang regency. Subject in this research amount to 126 employee consist 110 nurses and 16 midwifes. Measurement of data to the each variable use quesionaire. Analysis result showed no influence of Personal Values toward nurses performance at Mojowarno Christian Hospital in Jombang regency (rx1y = 0,093 ; sig. 0,688 (p>0,05)). Employee competencies have an effect on very signifikan to make-up of nurses performance at Mojowarno Christian Hospital in Jombang regency (rx2y = 0,598 ; sig. 0,000 (p< 0,01)), and officer altruism have an effect on very signifikan to make-up of nurses performance at Mojowarno Christian Hospital in Jombang regency (rx3y = 0,564 ; sig. 0,000 (p< 0,01)). Simultaneously third variables of Personal Values, competencies and altruism have an effect on very significant to nurses performance variable (R = 0,680). Determinant coefficient of R = 0,463 explaining that 46,3% nurses performance varians explained by Personal Values, competencies and Altruism variables, while 53,7% explained by error varians, or by other variables which do not perceived in this research. By partial competencies variable of X2 have influence most dominant from third variables of independent to performance nurses, with coefficient of partial rx2y = 0,457, and variable of X3 with coefficient of partial rx3y = 0,403 giving contribution which equivalent almost with competencies variable. On the contrary Personal Values variable X1 give contribution very small and not significant so that its influenced can be disregarded or its influenced to nurses performance do not calculation.

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