Ajeng Wira Wati, 070942001 (2011) Pengembangan Model Pengukuran Kinerja Pegawai Dalam Upaya Meningkatkan Promosi Kesehatan di Puskesmas Wilayah Surabaya Utara Berdasarkan Pendekatan Human Resources Scorecard. Thesis thesis, UNIVERSITAS AIRLANGGA.

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Abstract

Performance health promotion during this neglected in community health centers. in this case because health centers are still not able to measure the performance of employees intangible of efforts to improve health promotion. Based on the problems it is necessary to model a new employee performance measurement in health centers in an effort to improve health promotion. The approach that supports performance measurement intagible is HR Scorecard. HR Scorecard approach is needed to develop a model of employee performance measurement. This type of study is qualitative descriptive. Location of the study is the health center area of North Surabaya. Informants in this study is that employee health promotion and work units associated with health promotion efforts as well as the holder of the head has authority employee performance measurement. The theory used is the theory of performance measurement, HR Scorecard approach and health promotion strategies The results of this study is that employee performance measurement model in an effort to improve health promotion based approach to HR Scorecard. The new model contains a pattern of mutual influence on the dimensions of performance that does not exist in previous models and generate 12 variables supporting the primary and 2 variables in employee performance in an effort to improve health promotion. Implementation of this model requires commitment and discipline of staff and head of the health center.

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