Eva Meilia, 121310113050 (2016) A Job Training Report as an Information Staff and a Tour Guide at MTIC from January 12" 2016 until February 12" 2016. Tugas Akhir D3 thesis, Universitas Airlangga.

Preview	Text (abstrak) FV. DBE 47-16 Mei j abstrak.pdf Download (202kB) | Preview
	Text (fulltext) FV. DBE 47-16 Mei j.pdf Restricted to Registered users only Download (1MB) | Request a copy

Abstract

The writer did an internship as an information staff and a tour guide in MTIC and Bromo Holiday from 12th January 2016 – 12th February 2016. The writer got a lot of experiences and knowledge. She can travell to many tourism places and interact with many domestic and foreign tourists. She can accompany many foreign tourists to many tourism objects. The writer learned about the manner of serving visitors and how to communicate well with tourists. Understanding the visitors need and satisfaction was one of the writer greatest experience in MTIC. She learned about interpersonal skill that was very useful to cooperate with other staffs in teamwork as well as to serve the visitors. The writer also learned to be a professional information staff and a tour guide. Then, she learned about how to build a good teamwork with other apprentices. This was an unforgettable moment for the writer. On the other hand the writer has some suggestions to MTIC. First, the writer suggests adding the website address at the brochure. Second, the writer suggests providing some tourism books for intern. The tourism books can be used read while waiting for visitors. The tourism books may consist of information such as how to become a good information staff and a tour guide. The writer hopes that students who did internship at MTIC can get more information, knowledge about tourism objects such as Beaches, Mountains, local culture, also got experiences as an information staff and a tour guide. In addition, the writer hopes that MTIC can be suggested as the internship place for the students in major Business Communication in English Diploma at Universitas Airlangga.

Actions (login required)

View Item